Thill Logistics, Inc. one of the largest fulfillment operations of its kind, has announced the promotion of Penny Albers to Vice President – Telecommunications.
In addition to her current responsibilities with Customer Service Direct, Albers will oversee all aspects of Call Center Direct, which includes both inbound and outbound telemarketing. Prior to her position as Director of Customer Service at Thill Logistics, Inc., Albers was Global Business Leader at Schneider National, Inc. Ms. Albers has over 20 years of diverse business experience in customer service management and related fields. Albers will bring the same expertise in customer service and inbound/outbound telemarketing management to Call Center Direct that she brought to Customer Service Direct.
“Since starting at Thill Logistics, Inc. Penny has demonstrated strong leadership, decision making skills, dedication and motivation. Penny has done a phenomenal job while running our Customer Service Direct division as its director.” says R Todd Thill, President/COO of Thill Logistics, Inc. “We feel extremely confident that she will continue to excel with the additional responsibilities of Call Center Direct and the managing of both telemarketing divisions.”
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With facilities strategically placed in Wisconsin, California, Toronto and the United Kingdom, having over 850,000 square feet of operations, Thill Logistics is one of the largest fulfillment houses of its kind and offers a depth of experience throughout every category of product and in every volume of business. With a new approach to fulfillment, we pride ourselves in our ability to provide a flexible and tailored service to both small and large businesses alike throughout all sales channels including direct response television, direct mail, retail, Internet, catalog and home shopping.
For further information contact R Todd Thill email rtoddt@thilllogistics.com T. +1 920 967 8000
www.thilllogistics.com
