Fulfillment

We provide a complete tailored service to every client regardless of their size. Whether the order was generated from a Direct Response Television sale, Direct mail sale, Home Shopping Channel sale, catalog or website sale, our flexibility of service enables any and all of our clients needs to be met with the utmost of accuracy.

Our fulfillment services include:

• Product Fulfillment
• Promotional Distribution
• Retail Distribution- pallet storage, shipping and receiving
• Direct Response Television/ Direct mail fulfilling – high/ low volume pick and pack capabilities, hand assembly of kits, ship to consumers, packaging, ocean container processing
• Special services – bar coding, shrink wrapping, banding, labeling
• Warehousing of goods
• Real time project management reporting and project management system
• Warehousing

Our state of the art warehousing includes 4 million cubic feet of available space, along with climate controlled storage, secured space including video surveillance, complete sprinkler system and a superior security system.

To ensure accuracy, our clients inventory is tightly controlled from the moment their product arrives in our warehouse. Each unit is scanned in and scanned out directly into our real time reporting system. This enables our clients to view the exact location, quantity and traffic of their goods with pin point accuracy at all times and as a result micromanage their business.

Each of our packing lists is electronically generated along with departure instructions to ensure accuracy of packing and efficient delivery of goods.

Retail Distribution

Delivering to both retail distribution centers as well as directly to a store, our policy is to find our clients the lowest delivery prices in the fastest transportation time.

We have a track history of distributing to many leading retailers including Walmart, Home Depot, Best Buy, Target, Bed, Bath and Beyond, to mention but a few.

Ensuring the accurate shipping, tracking and placement of items is key and in order to achieve this, we are able to facilitate a number of special services including:

Package manifesting
Package Labeling
International documents
Barcoding
Custom Packaging
Shrink Wrapping
Advice on legal specifications and compliance for product shipping

Our real time reporting software and project management system, Taurus enables our clients to sit back and watch the fulfillment in process with the piece of mind of knowing their exact inventory, numbers of returns and shipping status at all times.

Our skill set doesn’t stop there, whether you are distributing imported items or re-exporting such items, there will be huge advantages to utilizing our international capabilities through our upcoming designation as a Foreign Trade Zone. By being able to combine two Customs procedures, direct delivery and weekly entry/ export, users will be able to move products faster through the delivery cycle, thereby reducing inventory levels and removing costly time from the supply chain. Without lengthy clearance delays and the removal of the costly days and weeks from the receiving process, our clients are in a better position to beat the competition in the marketplace.

Our list of carriers ensures flexibility of service, from Fedex, UPS, USPS, DHL, Smart post, Corner Stone Shipping Solutions, as well as a multitude of common carriers.

Order Processing

With consumer’s having increased access to so many methods to purchase products, at Thill we have the capacity, experience and technology to receive orders from a variety of means including telemarketing orders, email, the internet and postal mail.

Thill Logistics’ fully integrated and secure computer system ties all areas of operation together effectively and coherently, including telemarketing, customer service, credit card processing, warehousing and data management.

On our menu for order processing we offer the following:

Computer System – File conversion and large volume order processing
Computerized inventory management
Direct response to the customer – Thill logistics, US Postal service, UPS, Federal Express, Online system
Computer reporting – Over 50 reports available, custom report generation
Continuity programs
Merchant bank accounts
Major credit cards processed
Checks and money orders processed
Web order processing
Packing slip/ invoice generation

We offer single payment or multi-payment – reporting available for unpaid balances for each payment cycle

Returns management

Shipping/Cost Efficient Solutions

Compared to our competitors there is no doubt that we offer cost effective fulfillment services but through our state of the art computer reporting software and standardized computer software, we offer unrivalled efficiency and speed of operation.

So how do we pass on these cost savings to our clients? …just scroll your mouse over the bullets below and see our statistics work for you

The large volume of shipments that we process daily enables us to receive discounts from the major courier companies and we in turn pass on to our clients.

Due to our prime location, we are able to reduce the delivery cost to the end consumer. The average cost of a two pound package shipped anywhere in the eight standard shipping zones through Thill is $3.33* The average cost of the same package shipped from California to the same customer is $5.67.

Direct shipping to USPC destination facilities including BMC/ SCF and PDU.

Almost 70% of all packages shipped in the United States from Thill’s location are delivered to zones 2 – 5. The lower the shipping zone number the greater the savings.

Unlike our competitors, we see many of the services we offer as added value and don’t add on extra charges.

Thill’s upcoming designation as a Foreign Trade Zone will provide our clients with a unique economic advantage especially in terms of duty savings and the cost of inventory. Whether you are distributing imported items or re-exporting such items, there are huge advantages to working with Thill.

We work with many carriers including Fedex, UPS, USPS, DHL, Smart post, Corner Stone Shipping Solutions, and a multitude of common carriers.

* Fuel prices – The fuel prices provided on the Thill website are for informational purposes only and are only published as a guide. Thill shall not be liable to anyone for any reason whatsoever for any use of, interpretation of, or reliance on the information or contents of the Thill fuel price.