Thill Services

We understand that your business doesn’t stop once a customer decides to purchase an item, and the fulfillment, delivery, receipt of the goods and customer service support could be the most integral part of a client’s marketing campaign.

We have developed and evolved our business and ethics around the needs of our clients and their customers. It’s therefore no surprise that we’ve been around for over 40 years and that we remain one of the largest fulfillment companies of our kind in the Midwest.

Using our experience and unique approach, we think you’ll see why we excel at fulfillment:

• We have experience in all sectors from the fulfillment of Product, Promotional items, and Retail Distribution.
• We distribute throughout all sales channels including retail, internet, catalogue, Direct Response Television and Home Shopping.
• Flexible Fulfillment - we provide tailored fulfillment and customer service to all of our clients, regardless of the size of their business.
• Dedicated Account Managers - Each of our clients are appointed a dedicated Account Manager to guide and assist them through each and every aspect of the labyrinth of fulfillment. Each Account Manager remains dedicated to a client’s campaign, recognizing that they are a crucial part of each end customers satisfaction and often are the first link to assisting our clients in gathering crucial marketing information.
• Technology - We are the only Direct Response fulfillment company to provide our clients with a real time reporting and project management software system which updates every 5 seconds…and that’s not all, you can access this information from any internet connection, anywhere in the world.

Cost Saving Solutions

• With the completion of our Foreign Trade Zone we will be able to save our clients money in duties as well as the cost of inventory. Our fast, efficient and dynamic methods of shipping, also ensures we consistently provide clients with unrivalled cost savings and unparalleled added value.
• We ship directly to USPS destination facilities, which include the BMC, SCF and DDU. This saves time and money. We also use a wide range of carriers including Fedex, UPS, DHL, USPS, Smart post, Corner Stone and Shipping Solutions.
• Accurate and fast shipping means less order cancellations and more profit. Our average shipping time is only 2.82 days.
• Our Midwest and California locations enable faster and cheaper shipping.
• Unlike many of our competitors, we waive many of the usual fulfillment set-up costs and offer this service to you with our compliments. We value your business and we are keen to assist you in getting your project up and running as quickly as possible.
• Experienced Customer Service Teams who are trained on all aspects of our clients products.