Happy Mother’s Day!

When George Lucas released the first of his Star Wars series back in May of 1977, no one suspected the movie’s impact on popular culture.  But it was certainly a day long remembered.  Even after countless novels, tons of action figures, and several video games, the Star Wars universe continues to expand, and with it, [...]

With the recent celebration of  Star Wars Day (May the Fourth be with you all) Paul and I decided it was time for another post pairing. (Funny how we choose to do that with the science fiction themes…) While Paul is taking the “Dark Side” on the subject (why wouldn’t he – they have cookies), [...]

Mr. Smith nervously stood beside Baggage Carousel 6, looking for his luggage case on the conveyor belt.  He heard people next to him speaking in Spanish and Italian, both of which he spoke fluently in—a requirement for his job overseas.  He adjusted his carry-on bag suspiciously and watched, out of corner of his eye, several [...]

I will always have very high standards when it comes to customer service. Many years of working in various forms of retail & hospitality has most likely put a thin candy coating of cynicism & bitterness on top of my normal rainbows-and-unicorns attitude. So when I come across an experience with great customer service,  I [...]

Happy Easter from the team at Thill!

Lately, I have been noticing many posts where people are recommending various social media tools and platforms. This got me to wondering… what tools do the people in my social media community actually use?
I posed the question to Facebook and here are my results:

The group above covers a wide range of people and professions who [...]