SUMMARY

We currently have an opportunity for an experienced telesales representative to join our team. We are seeking ambitious professionals with strong sales skills to make outbound calls to current, previous, and potential customers.

We offer paid training and this position has no cap on commissions, so the money you earn is limitless!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Place outbound calls with the goal of expanding customer base and achieving a high customer retention rate.
• Maintain broad knowledge of client products.
• Answer product related questions, understand offers, and fully explain the benefits of the product.
• Application of advanced telephone selling techniques to achieve high closure rate.
• Overcome objections and provide problem resolution using independent thinking to close the sale.
• Accurately document all necessary information pertaining to customer’s account.
• Adherence to call quality standards and metrics.
• Professional with strong customer service and problem-solving skills.

REQUIRED EDUCATION, SKILLS, ABILITIES, AND EXPERIENCE:

• High School diploma or general education degree (GED) and a minimum 6 months call center or customer service experience.  Previous sales experience is a plus.
• Highly motivated and goals driven to succeed in a fast-paced environment.
• Excellent communication skills to respond to situations in a prompt and professional manner.
• Must be comfortable navigating multiple applications and possess proficient computer skills.
• Good listener with special attention to customer needs and expression of empathy when applicable.