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Category Archives: Social Media
Customer “Twervice”
Customer Service & Social Media I recently read a post by Jonathan C. Brewer (@houseofbrew) called The #custserv mumble heard around the world. In it, Jonathan talks about a scenario where he posted a public complaint tweet, something he normally … Continue reading
Posted in Carrie's Blog, Customer Service, Social Media
Tagged @HouseofBrew, Blippy, Carrie Keenan, Customer Service, Social Media, Twitter
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